For immediate help:
Call University Police: (585) 395-2222
OR
Call 911 or 211
For other 24/7 assistance, text “GOT5U” to 741-741 for Crisis Text Line or call (800) 273-TALK (8255).
How to connect with the Counseling Center
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1. Visit us in-person
Come to the Counseling Center during regular business hours:
Monday - Friday, 8 am - 4:45 pm
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2. Fill out the online Start Counseling Request form
Use the MyHazen Portal. Click on “Forms” on the homepage, then click on the “Start Counseling Request Form.”
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3. Call us
Call the Counseling Center at (585) 395-2414 to complete a phone screening and schedule an appointment.
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4. Submit a contact form
Submit this Request Form for more information about our services and a representative from the Counseling Center will reach out to you.
Emotional Support Animals
The Counseling Center is not able to accommodate requests for documentation to support applications for an emotional support animal.
Learn more about bringing assistance animals to campus.
Therapy Animal Policy