If your ID card is lost or stolen:
Deactivate your card until you either get a temporary card or purchase a new card.
To deactivate your card in the GET app:
- Click on the menu icon (three lines) in the bottom right corner
- Click “Settings”
- Once in settings click “Report ID Card Lost or Stolen”
Resident Students:
Deactivate your card within the GET app to turn off door access to your residence hall.
Then, you must visit Residential Life and Learning Communities located in Thompson Hall to obtain a temporary card or Conrad Welcome Center during their business hours. The temporary card will expire in four days and MUST be returned to Conrad Welcome Center or a $25 fine will be imposed. The temporary ID card replaces your original ID card; therefore, if you find your ID card it will not work. You must bring the temporary ID card and your original ID card to the Conrad Welcome Center. Resident students may visit Residential Life and Learning Community office to reactivate your card.
To replace a lost card, visit the Conrad Welcome Center (Parking & Transportation Services). The replacement fee is $25.
Payment methods accepted: Cash, MasterCard Visa, Discover.
Complete the Request Service form to request a new ID card.
Commuter Students:
Commuter students may visit the Conrad Welcome Center (Parking & Transportation) to obtain a temporary ID card or purchase a new ID card. The temporary card will expire in 4 days and MUST be returned to the Conrad Welcome Center or a $25 fine will be imposed. There is a $25 fee to replace your ID card.
Payment methods accepted: Cash, MasterCard Visa, Discover.
The temporary ID card replaces your original ID card; therefore, if you find your ID card it will not work. You must bring the temporary ID card and your original ID card to the Conrad Welcome Center to reactivate your card.
Complete the Request Service form to request a new ID card.